Your monitoring professionals can aid in streamlining an emergency
An alarm may be troubling when they trigger -- even moreso if they go off when you’re asleep. But if you have a monitored alarm system, you’re free to think about one thing: moving your loved ones to safety.
That's because your monitoring team also responds to your tripped sensors. In seconds, they will call you to ensure you and your family are alright and help gauge the scene. Then, they will call emergency departments and get them to you. Vivint’s monitoring agents will even help guide you through any emergency and what to do.
Monitoring covers more than your security alarms
Your Albany monitored alarm system protects more than an break-in. Your smart home may also act to fire, carbon monoxide, or water damage with the right tech. By adding a monitored fire alarm or CO detector, you can have emergency responders to respond no matter if you're home or away. Your monitoring specialists can even react to health-related situations -- like chest pains or a collapse -- with a monitored medical pendant.
Emergency services arrive in less time with a monitored alarm system
A Vivint agent will respond any activated alarm within seconds. They'll first reach you to ensure that you're out of harm’s way and then may coordinate emergency teams on your behalf. This lightning-quick process is far easier than contacting 911 yourself after you gathered your family and moved to safety. Seconds matter in emergency situations, and Vivint makes sure you get assistance as soon as possible!
Monitoring watches your home 24-hours a day
Unfortunately, a high-decibel alarm tone doesn’t achieve much when you’re away from home. However, your Vivint monitoring team remains on alert 24 hours a day, seven days a week, all year long. They'll answer to any trigger that you cannot and will also keep you connected every step of the way. It’s easier when you're nearby and can rush home after receiving a notification, but it's critical when you're out of town and simply cannot get back to handle the situation.